Operations Manager
Location: DC Metro Area
Type: Full-Time
Industry: Non-Profit
Our client is an organization that is rapidly expanding and seeking an Operations Manager to join their team.
Job Summary
Lead and enhance the operational functions of the organization. The ideal candidate will focus on achieving operational excellence, streamlining processes, overseeing the contracts management process (including state and Federal grant contracts), implementing effective risk management practices, and overseeing the business insurance program to ensure the effective execution of the organization’s mission.
Responsibilities include but are not limited to the following areas:
Operational Excellence
- Lead initiatives to achieve operational excellence and enhance organizational efficiency. Identify areas for improvement and implement strategies to optimize internal processes.
Process Documentation
- Develop and maintain comprehensive documentation of organizational processes.
- Work closely with teams to ensure standardization and clarity in process documentation.
Risk Management
- Implement and oversee risk management strategies to identify, assess, and mitigate potential risks.
- Work collaboratively with teams to develop and implement risk mitigation plans.
- Manage the organization’s business insurance program, ensuring adequate coverage and compliance with regulations.
Contract Management
- Oversee the Contracts Manager in handling the end-to-end contract lifecycle, including drafting, negotiation, and administration – and utilizing external legal support, ensure contracts comply with organizational policies and legal requirements.
- With the Finance team, ensure compliance with state and Federal grant requirements and regulations.
Project Management
- Lead and coordinate key projects to improve organizational capabilities.
- Utilize digital project management tools to enhance project tracking, collaboration, and reporting.
- Implement and promote standard project management processes to ensure consistency and efficiency
Experience:
- Bachelor’s degree in business administration, nonprofit management, or a related field, required.
- Experience in nonprofit operations or a related field, with a minimum of 3 years in a leadership role.
- Expertise in identifying, assessing, and mitigating risks specific to the nonprofit sector. Experience in developing and implementing risk management strategies to safeguard organizational assets and reputation.
- Proven track record of building and optimizing cross-functional systems within a nonprofit framework, ensuring seamless collaboration between different departments such as program management, finance, and fundraising.
- Familiarity with technology tools that support process standardization and documentation, including workflow management systems, project management tools, and collaboration platforms.
- Experience in developing training programs to ensure staff understanding of and adherence to standardized processes, promoting a culture of continuous improvement.
- Proven track record in managing federal grants, demonstrating a deep understanding of the unique requirements and regulations associated with various federal grant programs.
- Experience in developing and maintaining standardized documentation for grant compliance, ensuring that processes align with grant requirements and reporting standards.
- Ability to think strategically and align operational activities with the broader goals and mission of the nonprofit organization.
- Ability to adapt to the dynamic nature of nonprofit work and quickly respond to emerging needs or changes in the external environment.
- PMP (Project Management Professional) certification or training a plus.
- Ability and authorization to work in the US required.
This organization offers an excellent compensation and robust benefits package.