Membership Specialist

Location: Washington DC Metro area
Type: Full-time
Industry: Non-profit

Job Description

Our client is a non-profit member association in the Washington, DC metro area who represents professionals in specialized women’s healthcare and education. They are seeking a dynamic individual to join their team as a Membership & Student Engagement Coordinator.  The Membership & Student Engagement Coordinator will serve as the main point of contact for all current and potential members regarding membership and benefits.     

Responsibilities include but a not limited to the following:

  • Using the association management system (AMS) to support member joins, renewals, reinstatements, direct phone calls
  • Performing routine processes necessary to keep the AMS running properly
  • Providing reports to the Director to reveal membership trends
  • Marketing and operating the association’s product and publication online store sales program
  • Serve as the liaison to the association program directors representing the Directors of Education and the member/non-member students of those programs
  • Promoting the association and its mission by coordinating, implementing, and assessing the organization’s communications strategy
  • Responsible for handling membership invoices and payments

Role Requirements

  • Bachelor’s degree and 3 years of related experience and/or training
  • Previous non-profit experience preferred
  • Ability to work in a fast-paced environment requiring extensive contact with the public, volunteers, and staff via telephone, e-mail, and in person
  • Ability to communicate clearly and concisely, both orally and in writing
  • Advance knowledge MS Office
  • Proficiency with email marketing platforms such as MailChimp
  • Excellent organizational and communications skills, the ability to multi-task and the ability to work well in a team and independently
  • Ability to plan, organize and schedule office priorities
  • Ability to perform research, create reports and presentations

This position provides an excellent benefits package along with a competitive salary.

 For immediate consideration, please contact Liz Smith at or (843) 834-2921 or Mia Chisholm at or (301) 996-9275.